(FAQ) Frequently Asked Questions

  1. ?

    How long does it take to create a dress?
    On average producing a dress can take between 4-6 months depending on the selected design as many hours of labour intensive handy-work goes into the production of each bespoke dress.
  2. ?

    I want one! How do I get started?
    Book a consultation with us by filling out the form on the "Contact" section of our website. First consultation is free of charge, however a consultation fee of $3800HKD will be charged if no order is placed upon the 2nd consultation.
  3. ?

    Payment
    A deposit of 50% of the cost of the dress is required once design is confirmed, and the remaining 50% to be paid upon delivery. We accept major Credit Cards, Cash, Cheque, Bank Transfer
  4. ?

    I don't live in Hong Kong, how do I order?
    Our design studio is based in Hong Kong, however an online phone/video call consultation can be arranged for you for the first consultation.
  5. ?

    Booking an Appointment
    We will do our best to accommodate your preferred time and date, however it is best allow for at least a week to arrange an appointment for your design consultation.
  6. ?

    Do you Deliver?
    Yes, delivery is an option but fees will vary depending on location. We do recommend you to come in for a final fitting and collection.
  7. ?

    Repair my Barney Cheng Dress
    Depending on the scale of damage, we can assist you with repairs on your Barney Cheng dress and will quote on a case-by-case basis.
  8. ?

    Do you do rentals?
    Unfortunately this is not a service we currently provide. (OR COULD IT BE - We charge rentals at 50% cost of purchasing a gown) - Any damage to gown will need to be compensated in full amount.
Still have questions?
Leave a message or call us at +852 2530 2829
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