Frequently Asked Questions

  1. ?

    How long does it take to create a dress?
    On average, producing a dress can take between 4-6 months depending on the selected design. Many hours of labour intensive handy-work goes into the production of each bespoke dress.
  2. ?

    I want one! How do I get started?
    Book a consultation with us by filling out the form under the "Contact" section of our website. First consultation is free of charge, however a consultation fee of $3,800HKD will be charged if no order is placed upon the 2nd consultation.
  3. ?

    A deposit of 50% of the cost of the dress is required once design is confirmed, and the remaining 50% to be paid upon delivery.
  4. ?

    I don't live in Hong Kong, how do I order?
    Our design studio is based in Hong Kong, however an online phone/video consultation can be arranged for the first consultation.
  5. ?

    Booking an Appointment
    We will do our best to accommodate your preferred time and date, do allow for at least a week for us to arrange an appointment for your consultation.
  6. ?

    Do you Deliver?
    Yes, delivery is an option and fees will vary depending on location. We do recommend you to come in for a final fitting and collection.
  7. ?

    Repair my Barney Cheng Dress
    Depending on the scale of damage, we can assist you with repairs on your Barney Cheng dress and will quote on a case-by-case basis.
  8. ?

    Do you do rentals?
    Unfortunately this is not a service we provide.
Still have questions?
Leave a message or call us at +852 2530 2829